In this generation, inclusivity is more than a moral imperative, it’s a strategic advantage. Companies that embrace diversity and create inclusive environments are more innovative, adaptable, and successful.
One area where businesses can make a tangible impact is by supporting people with disabilities through Disability Employment Services (DES). These programs not only promote social equity but also bring untapped potential into the workforce, offering a range of benefits to employers and employees alike.
What is DES?
Disability Employment Services (DES) is an Australian government initiative designed to support people with disabilities, injuries, or health conditions in finding and maintaining meaningful employment. It also assists employers by providing recruitment support, funding for workplace modifications, and on-the-job training for new hires.
DES providers work with businesses to understand their needs, recommend suitable candidates, and ensure that workplaces are inclusive and supportive. This dual focus, supporting both the employee and employer, helps create long-term employment outcomes and fosters a culture of inclusion.
Why Workplace Inclusivity Matters
Workplace inclusivity refers to creating an environment where all employees, regardless of background or ability, feel valued, respected, and able to contribute to their fullest potential. It’s about removing barriers, both physical and cultural, that may prevent people from fully participating in the workplace.
Here’s why inclusivity is so important:
- Better Problem-Solving: Diverse teams bring a wider range of perspectives to the table, resulting in more creative and effective solutions.
- Improved Employee Retention: Inclusive workplaces have higher morale and lower turnover rates.
- Positive Brand Image: Businesses that embrace inclusion are often viewed more favourably by customers and the wider community.
- Access to a Larger Talent Pool: By partnering with DES providers, employers can access a broader range of skilled and motivated job seekers.
The Business Benefits of Partnering with DES
Engaging with Disability Employment Services offers a host of advantages for businesses that go beyond compliance or corporate responsibility:
1. Tailored Recruitment Support
DES providers take the time to understand an employer’s unique needs and then match them with suitable job seekers who possess the right skills and attributes. This personalised approach can reduce hiring time and improve employee fit.
2. Workplace Modifications and Financial Assistance
Many employers are concerned about the cost of making adjustments for people with disabilities. DES providers can assist with funding for equipment, technology, or workplace modifications through the Employment Assistance Fund (EAF), thereby removing financial barriers to inclusivity.
3. On-the-Job Training and Post-Placement Support
Once a candidate is placed, DES providers offer ongoing support to ensure a smooth transition. This can include workplace mentoring, coaching, and regular check-ins with both the employee and employer to resolve any issues early on.
4. Improved Workplace Culture
Hiring through DES often has a ripple effect. As teams become more diverse, businesses experience shifts in culture, becoming more empathetic, adaptable, and engaged. Employees take pride in being part of a workplace that values inclusivity, which in turn boosts morale and productivity.
5. Meeting Corporate Social Responsibility Goals
For many businesses, corporate social responsibility (CSR) is a key priority. Employing people with disabilities through DES helps organisations meet their CSR targets and demonstrate their commitment to equal opportunity employment.
Overcoming Common Misconceptions
Despite the benefits, there are still misconceptions about hiring people with disabilities. Employers may fear increased costs, decreased productivity, or greater risk. In reality, research consistently shows that people with disabilities are just as productive, reliable, and capable as their peers. In many cases, they bring stronger problem-solving skills and a unique perspective that adds value to the team.
DES providers help dispel these myths by offering education, resources, and real-world examples of successful placements. With their guidance, employers can confidently build more inclusive hiring practices.
Real Stories, Real Impact
Many businesses across Australia have already experienced the positive impact of working with DES. For example, a regional hospitality business partnered with a DES provider to hire a young man with autism. With the right support and training, he quickly became one of their most reliable team members, consistently arriving early, exceeding performance expectations, and improving customer service ratings.
In another case, a large retail chain used DES to fill multiple part-time positions. With workplace adjustments and ongoing support, retention rates improved, and staff satisfaction increased. These examples aren’t exceptions, however. Instead, they’re becoming the norm as more businesses recognise the DES advantage.
Creating a More Inclusive Future
Inclusivity in the workplace isn’t just about ticking boxes; it’s about creating environments where everyone has the opportunity to succeed. With the support of Disability Employment Services, businesses can become leaders in this space, tapping into new talent, building better cultures, and achieving sustainable growth.
As Australia moves toward a more equitable future, employers play a pivotal role. Partnering with a DES provider is one of the most effective, meaningful ways to make a difference not just for individuals with disabilities, but for the broader workplace and society as a whole.
Guest Author Name: Joshua Cook
Bio: Holding dual degrees in Business Marketing and Commerce Accounting, Josh brings more than half a decade of experience to his role as National Marketing Manager at Breakthru, based in Brisbane, Queensland. His life’s journey has uniquely equipped him to serve in this vital position.
Raised alongside his younger sister Katey, who has Down Syndrome, Josh has gained an intimate understanding of the challenges and societal stigmas associated with disabilities. This personal connection fuels his commitment to the mission of Breakthru — to empower individuals like Katey to access the resources and support they require to live fulfilling lives. Through his role at Breakthru, Josh aims to break down the barriers and dismantle the misconceptions that often surround people with disabilities.
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