Information and Communications Technology (ICT) is a broad term for the various technologies that enable a modern business organisation to operate in the digital world.
Equipment and technology that forms an ICT infrastructure can include computers, internet modems, screens, servers, cabling and other forms of digital communication technology.
While being essential to many businesses, planning and implementing a business’ ICT infrastructure can be a large logistical job. Businesses that implement an ICT build will generally contract the help of a professional IT provider, who can create a tailored ICT solution for their business.
What’s Part of ICT Infrastructure?
ICT components can include physical technology such as computer hardware and monitors, as well as innovative, wireless software solutions and mobile technology. Each component of the ICT infrastructure contributes to getting work done in an easier, more accessible way or providing a useful interface for clients and customers.
Components of an ICT Infrastructure can include:
Physical Hardware: Computers, workstations, screens, televisions and projectors
Point of Sale: Cash registers, ordering systems and online digital transactions
Cloud Computing: Remote internet servers allowing for collaboration and easy accessibility of data
Communications Technology: Mobile and landline telephones, wired and wireless internet setup
Software: Ordering systems, productivity tracking and unique, unified company software
Data: Servers, data access systems and backups
Security: Cyber security, data safety and support services
An ICT Infrastructure will typically use a variety of these components together with an integrated software system.
What’s Involved in an ICT Infrastructure Build?
ICT builds can range from small to large depending on the requirements of a business. Most modern businesses rely on some form of technology, if only a computer system to help organise orders or payments.
An infrastructure build normally starts with an assessment of the business’ needs, which are then matched with solutions aimed at improving the business in a range of ways. Your ICT manager will find your requirements, then plan an infrastructure build and strategy which fulfils them in the most efficient way.
An infrastructure build will always be different and can vary from physical installation of servers and technical equipment to integrating and installing software solutions. Your IT specialist will guide you through the process and provide ongoing and accessible support.
Why is ICT Important?
ICT is an essential part of many large industries, as a unified infrastructure is vital to keeping work organised. Any business which manages a large volume of workers or customers can benefit from a planned and integrated ICT system.
Local government, mining and construction, hospitality and education are just some of the industries that have adopted modern ICT infrastructures to help facilitate and manage their work, employees and clients.
The benefits of a professional ICT infrastructure can include:
- Better work efficiency and data tracking
- Greater accessibility and collaboration through cloud computing
- 24/7 support and consistent software upgrades
- Data safety, cyber security and important data backups in case of physical damage
- Greater ease of access and customer satisfaction
After your infrastructure build has been implemented, your ICT support team can help facilitate the phasing in and out of products as they are updated, working continuously to improve your system and its services.
Building Your Future
Investing in a modern business ICT infrastructure can help you to streamline your services and operations, giving greater value to clients and customers at less cost to your business. Employees and managers can also benefit from a cohesive and easy-to-use system which automates processes and allows them to work with less difficulty.
Planning and improving ICT infrastructure can be an important step for any larger business or organisation, allowing them to take advantage of modern innovations as they arise and remain competitive.
—
This article was written by Daniel Defendi, who recommends MSS IT. You can catch Daniel on LinkedIn to discuss this piece.