My last blog was a case study on the drivers of discretionary effort. In this post I want to talk about how to leverage those drivers. Before we begin, read my last post here. 1 – Create a clear and compelling purpose. As we saw from the case study, this needs to be simple and […]
Earlier this week I facilitated a session with a client to capture learnings from a significant crisis. To cut a long story short, we have had some devastating bush fires here in Tasmania and my client lost substantial assets in the fire. As a provider of an essential public service there was considerable pressure to […]
I was meeting a business contact for a coffee recently and we started talking about getting the best out of people. My contact works in an industry that can be quite hierarchical and rules driven and can struggle to engage people. The question we talked over was “how do you get people to work harder”? […]