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Emotional Intelligence Employee Engagement Leadership Motivation Organisational Culture Teamwork Values and Behaviours

Managing conflict at work

Confrontation and conflict between people is as old as…well…people. Any time you have humans operating together there are going to be times when people disagree, don’t get on, have differences of opinion or just plain can’t stand each other! So how should conflict be managed in teams? It is a mistake to think that no […]

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Employee Engagement Leadership Motivation Organisational Culture Teamwork Values and Behaviours

Leveraging the drivers of discretionary effort – six key things to consider

My last blog was a case study on the drivers of discretionary effort. In this post I want to talk about how to leverage those drivers. Before we begin, read my last post here. 1 – Create a clear and compelling purpose. As we saw from the case study, this needs to be simple and […]

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Employee Engagement Leadership Motivation Organisational Culture Teamwork Values and Behaviours

The drivers of discretionary effort – a case study

Earlier this week I facilitated a session with a client to capture learnings from a significant crisis. To cut a long story short, we have had some devastating bush fires here in Tasmania and my client lost substantial assets in the fire. As a provider of an essential public service there was considerable pressure to […]

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Leadership Organisational Culture Teamwork Values and Behaviours

A new start in 2013 – the importance of purpose and values

Towards the end of 2012 I was working with organisations and teams to create shared purpose and values because they wanted to make a fresh start in 2013. Purpose and values are vital in creating employee engagement (to the team and the organisation) because they take what people do day to day and connect that […]