Managing Workplace Conflict Confrontation and conflict between people is as old as…well…people. Any time you have humans operating together there are going to be times when people disagree, don’t get on, have differences of opinion or just plain can’t stand each other! So how should you manage workplace conflict? Watch above (4 mins), or read […]
The debate over which leadership style breeds winning teams is as heated as ever. Some executives and managers argue for an autocratic approach, while others value empathy above all else. Some prefer to participate in a democratic team, and others set themselves apart as coaches or mentors. Wherever you stand in the discussion, it’s essential […]
4mins 22s watch time or read below for 5 reasons leaders need to take time out. In working with leaders, and facilitating leadership programs, one of the key things I am hearing is from people regularly is that leaders are increasingly critically time poor, and that is not going to be a surprise to you. […]
Good leaders must lead by example. When the actions of leaders are in alignment with what they say (“Walking the Talk”), they become people that inspire others to want to follow them. When leaders say one thing but do another, they erode trust, a critical element of productive leadership. When people are cynical and distrustful, […]
Not many people enjoy having challenging conversations. You know the ones; you don’t agree and the emotions are likely to be strong. Some examples might be: Dealing with offensive behaviour from a co-worker Giving the boss negative feedback Giving a poor performance review Critiquing a colleagues work Recall your last crucial conversation. What happened? Did […]
If you are a leader, a business person or just want to learn to be more effective at work, executive coaching is one of the best investments you will ever make in yourself. A good coach helps you gain clarity and provides a safe yet challenging environment for you to practice self awareness and to […]
What is the best way for a manager to motivate employees? The traditional answer would be to give them a cash bonus, but studies have shown that cash bonuses are becoming less effective. The practice has become so common that most employees now expect it – it’s just a part of their salary expectation. That […]
I have spent many years working with, observing, teaching and coaching leaders. I have also heard many stories from employees about leaders they have loved to work for and those they have not enjoyed as much. There are some key themes that I have observed in leaders who are highly effective and get the best […]
I was recently reading the reports of the inquest into the death of a Merrill Lynch intern who suffered an epileptic fit after working for 72 hours straight. The inquest returned a verdict of death from natural causes that “may have been triggered by fatigue” and has sparked debate about intern working conditions in highly […]
On a recent trip for a conference, I had lunch with one of my clients at a restaurant in the casino complex. We were discussing organisational culture as we entered the restaurant, so as a learning experience and a bit of fun I asked my client to “guess the culture”. Her observations were: When we […]