I was reading a LinkedIn discussion recently from someone seeking help for a client who is intimidated by her boss and wanted resources and reading to help. Lots of replies had been posted, mostly along the lines of “bad boss – what needs to be changed is his behaviour”, until someone pointed out that everyone […]
If you have only just joined us in this series on Emotional Intelligence, you may want to start with reading the previous posts, starting with Part 1 https://www.shapingchange.com.au/blog/?p=73. Read my previous blogs on EI at https://www.shapingchange.com.au/blog/?p=20 https://www.shapingchange.com.au/blog/?p=52 https://www.shapingchange.com.au/blog/?p=65 We have previously discussed the skills of RECOGNISING, USING and UNDERSTANDING emotions. Now let’s look at MANAGING […]
If you have only just joined us in this series on Emotional Intelligence, you may want to start with reading the previous posts, starting with Part 1 https://www.shapingchange.com.au/blog/?p=73. Read my previous blogs on EI at https://www.shapingchange.com.au/blog/?p=20 https://www.shapingchange.com.au/blog/?p=52 https://www.shapingchange.com.au/blog/?p=65 We have previously discussed the skills of RECOGNISING and USING emotions. Now let’s look at UNDERSTANDING emotions […]
If you have only just joined us in this series on Emotional Intelligence, you may want to start with reading the previous posts, starting with Part 1 https://www.shapingchange.com.au/blog/?p=73. Read my previous blogs on EI at https://www.shapingchange.com.au/blog/?p=20 https://www.shapingchange.com.au/blog/?p=52 https://www.shapingchange.com.au/blog/?p=65 Having previously looked at how to develop the skill of RECOGNISING, let’s look now at USING – […]
As I have discussed in other posts, well-developed EI contributes to your success by enabling you to do the following: Recognise your emotions and those of others. Use emotions strategically. Understand emotions – how they change, escalate and how they blend together. Manage your emotions and influence those of people around you. Read my previous […]
A friend and former colleague of mine recently shared with me a story (she called it a rant because she was quite upset at the time). She has been working on a project, putting in insane hours on weekends and in the evenings and has achieved remarkable results in a short time. She is a […]
I have recently started a coaching piece using two key diagnostics – the Human Synergistics Life Styles Inventory (to measure leader behaviour) and the MSCEIT (Mayer Salovey Caruso Emotional Intelligence Test). In brief, the LSI is a wonderful tool for examining behaviour and divides behaviours into those driven by satisfaction needs and those driven by […]
One of the reasons that many people find it difficult to change their behaviour is that they are not comfortable with being uncomfortable. Take this example… I was coaching a very senior leader (let’s call him Neville) on his communication style. Neville could be very back and white in his views and also found group […]
There is a lot of work on human motivation and how, as leaders, to motivate our people to bring their best. One of the key pieces of work that I refer to regularly is David McClelland’s work on Social Motives. McClelland identified three key human motivations: Need for Achievement (N ach) focus on goals, improving […]
In a previous blog, I discussed some practical ways to use emotions in the workplace. https://www.shapingchange.com.au/blog/?p=20 Let’s explore a little further. If you are interested in EI, there is a very good book called the Emotional Intelligent Manager, by Caruso and Salovey. The work of Mayer, Salovey and Caruso’s on EI tells us the following: […]