I have spent many years working with, observing, teaching and coaching leaders. I have also heard many stories from employees about leaders they have loved to work for and those they have not enjoyed as much. There are some key themes that I have observed in leaders who are highly effective and get the best […]
I was recently reading the reports of the inquest into the death of a Merrill Lynch intern who suffered an epileptic fit after working for 72 hours straight. The inquest returned a verdict of death from natural causes that “may have been triggered by fatigue” and has sparked debate about intern working conditions in highly […]
Today’s guest post comes from Darren Sprod of Halogen Software: Organisations talk a lot about employee engagement, and some go to great effort and expense to install comforts and conveniences meant to put smiles on employee faces. But unless it matters to employees, it’s just another HR program that’s not helping to support business goals. While […]
Today’s post is from a guest – Mary Gardam, the Principal Quality Advisor at LogiQA. She brings us some useful tips on business systems to help you in managing change: Change in business is inevitable. Whether it is driven by external factors such as changes to legislation or internal change such as new leadership, systems […]
I have been working a lot with clients on values recently and it led me to doing a new values elicitation exercise for myself. I last defined my values in 2004, as part of coaching I was getting to help me through a particularly challenging and draining work situation. I was interested to see if […]
On a recent trip for a conference, I had lunch with one of my clients at a restaurant in the casino complex. We were discussing organisational culture as we entered the restaurant, so as a learning experience and a bit of fun I asked my client to “guess the culture”. Her observations were: When we […]
Think back to your early experiences as a manager – your “Management 101 class”. You were probably given some training or direction on goal setting. It was likely a variation on the SMART acronym, and you would have been told that goals are good because having targets motivates people. All good and useful stuff. However… […]
In working with leaders, and facilitating leadership programs, one of the key things I am hearing is that leaders are increasingly critically time poor. I had the pleasure of spending 2 days recently with a group of women leaders in a program and the key theme that came out was how valuable it was to […]
Confrontation and conflict between people is as old as…well…people. Any time you have humans operating together there are going to be times when people disagree, don’t get on, have differences of opinion or just plain can’t stand each other! So how should conflict be managed in teams? It is a mistake to think that no […]
My last blog was a case study on the drivers of discretionary effort. In this post I want to talk about how to leverage those drivers. Before we begin, read my last post here. 1 – Create a clear and compelling purpose. As we saw from the case study, this needs to be simple and […]