You can’t make people give you discretionary effort There are 4 key characteristics of a leader that people want to do their best for… I was meeting a business contact for a coffee recently and we started talking about getting the best out of people. My contact works in an industry that can be quite […]
As many countries are heading out of lockdown and we’re let ‘out’ into the world again, many leaders hoped to be breathing a sigh of relief. Surely things were going to be easier, better and everyone would feel great? That after a summer holiday, they’d be refreshed and raring to go again. The reality is […]
Are you tired of working without recognition? Employees want it, managers know it’s important, and it usually doesn’t cost anything. When you look at it that way, you’d expect to be drowning in recognition at work. Watch the video (4 mins 55s) or read on for tips to get more recognition at work. A recent […]
What to do when your team won’t make decisions. This was an excellent question asked recently by a coaching client. She said “Ros, my team leaders won’t make decisions. They come to me all the time so I can tell them what to do. How do I encourage them to come to me with solutions […]
There’s a lot of talk in the business world about being a leader, as opposed to a manager. And is that any wonder when you consider how people generally talk about managers? We’ve all heard friends or colleagues complain about the monster manager who passes off their work, or the manager who never listens to […]
Watch the video, or read below: Congratulations on your new job! After a solid process, several interviews, meeting the CEO, and waiting for what seemed an age for the call, you have been offered and accepted a new role. It’s a great opportunity; a promotion, more responsibility, and a great fit for your skillset. The […]
Becoming a Trusted Leader: “We can build our leadership upon fear, obligation, or trust. However, only a foundation of trust results in the collaboration and goodwill necessary to achieve our peak performance.” – Roger Allen Watch the video or read on for the transcript. These words are certainly true. Trust in leaders plays a central […]
Employee engagement is often misunderstood. In fact, there are two types of engagement – rational engagement and emotional engagement. One is nice to have, but the real value comes from capturing hearts as well as minds. Join Ros Cardinal, Managing Director of Shaping Change as she discusses the differences. (6 mins 54s watch time). If […]
Our guest author, James Goodricke, continues his thoughts on Generation Y in the workplace in Part 2. Read Part 1 here. While generation gaps are nothing new, with Generation Y it isn’t so much a gap as a discontinuity. Growing up with the internet has given them a very different way of viewing the world, […]
Today’s guest article is from James Goodricke. James is a recent journalism graduate and is our Research Assistant. As a Generation Y himself, we asked him to contribute a 2 part article on Gen Y in the workplace. Part 1 – What makes Gen Y tick? With the Baby Boomers starting to retire, there are […]